Privacy Policy
How BRIONES COFFEE UAE handles customer, inquiry and account information.
Last updated: September 2026
1. Who we are
This UAE website is operated by BRIONES COFFEE TRADING - FZCO, Trade Licence No. 91788. Contact: contact@uae.brionescoffee.com.
2. Information we may collect
We may process contact details, account credentials, company information, delivery/billing details, order history, quotations, support messages, importer/business information, commercial-access application information and company verification documents such as trade licences, preferences and technical information needed to operate and secure the website.
3. Why we use information
Purposes include creating accounts, responding to inquiries, reviewing and verifying commercial-access applications, processing orders, assigning authorized distributors, arranging fulfilment, customer support, fraud/security controls, accounting/compliance, improving services and managing B2B relationships. Consent is requested where required.
4. Distributors and service providers
For local mainland orders, information necessary to fulfil the order may be shared with the authorized distributor assigned to that order. We may also use couriers, hosting/IT providers, payment providers, email/CRM systems, accountants and other service providers necessary to operate the business.
5. International processing
Some service providers or BRIONES operations may process data outside the UAE. Where applicable, we will use appropriate contractual, organizational and legal safeguards required for the relevant transfer.
6. Retention
Information is retained only for as long as reasonably necessary for the purpose collected, contractual relationships, legal/accounting obligations, dispute handling and security, subject to applicable requirements.
7. Your requests
Subject to applicable law, you may contact us about access, correction, deletion or other rights relating to personal data. We may need to verify identity before acting on a request.
8. Cookies and analytics
Essential technologies may be used to operate login, cart, checkout and security features. If non-essential analytics, advertising pixels or similar technologies are added, the site’s consent mechanism and this policy will be updated before they are enabled where required.
9. Security
We use reasonable administrative and technical controls designed to protect account and transaction information. No internet service can guarantee absolute security.
10. Contact
Privacy questions: contact@uae.brionescoffee.com.